Ah, well. So long as there are bookstores, there will be these little difficulties, won’t there? Nothing to be done about it. Even were our problems “as many as my hairs”, I would still count myself lucky to have a job in books, even when that job requires the little patience needed to answer the same question every day: “Where’s your bathroom?”
Thus the frequency and predictability of their only question. But still, mightn’t we hope, having endured the impossibly long line upstairs, with nothing but their own need to think on, that they might find a happy distraction after in the stacks of the new Dan Brown, if nowhere else? But it is not to be. Not when the Spring air outside is still redolent of kettle-corn and childhood, when there are still heavy, artisanal crafts of a beauty and density not seen since summer-camp to be examined, and buskers out there, eating fire to the tune of a patched accordion. We can but wish them a good day at the Fair as they go. (And perhaps a bit tidier, ladies especially, in their use of “the facilities,” as one dear old party called them.)
Makes one happy to get back to the more usual unpleasantness, the more varied eccentricities of actual customer service. And so, a sequel of sorts; offering another selection of the more individual difficulties taken from the crazy, mixed up files of the day to day in bookstore quandaries. (All entries welcome. Please feel free to pass along any of your own for possible future illustration and inclusion in the unofficial record.)
Brad Craft buys used books at University Book Store (Seattle), blogs at usedbuyer2.0, where you’ll find more of his customer doodles, and is the author of A Is for Auden: an Alphabet Book of Poets.
Brad-
We have a saying (although not to the customers)here on congested 4th Street in Berkeley. When they ask if we have a bathroom it’s ‘No peeing-no parking’
(Pregnant ladies and children are exempt, of course)
I love these drawings, Brad! The lady wanting to copy pages–I’ve had customers ask if we have a copy machine and if they can use it to copy pages out of the books. At one bookstore I worked at, a customer actually asked if she could borrow the book, take it to a copy place across the street, copy pages, and bring it back. Arrgh!